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At work, one of the computer systems I need to access has gotten a new interface. With almost no instructions provided I poked at all the buttons and made notes so others don't have to figure it out themselves.
The interface has a lot more information packed in a smaller space making it harder to read quickly. This lead me to think a data field I entered had disappeared. I sent a ticket up about this and after a while I received a noticing saying that they could see the data. Confused, I double checked and... yep, there it was.
I thanked them for their assistance and told them the problem was "between the computer screen and the chair". They returned a smile icon.
The interface has a lot more information packed in a smaller space making it harder to read quickly. This lead me to think a data field I entered had disappeared. I sent a ticket up about this and after a while I received a noticing saying that they could see the data. Confused, I double checked and... yep, there it was.
I thanked them for their assistance and told them the problem was "between the computer screen and the chair". They returned a smile icon.
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