It was a normal day shift in television Master Control at our local PBS station. I was slinging tapes: one inch reel to reel video and 3/4 inch U-matic cassette, running tape breaks off u-matic tape with voice overs done off cart machines live, switching live from tape to satellite and back again. I think it was TeleStar 4 at the time. It was the kids block: Sesame Street, Mr. Rogers Neighborhood,, Clifford the Big Red Dog, The Puzzle Place... good stuff!
Digital TV was just being worked on. WNET Channel 13 in NY had a brand new digital transmitter and antenna in the North Tower, at the time and their chief engineer was on site that day.
Along with individual tape machine monitors I had a preview monitor, an off the air monitor, and a big TV (20 inch maybe?) connected to our local cable company to check our cable signal. At one of my too-many coffee breaks I heard one of the radio people (we had our local NPR station down the hall)) mention planes striking the Twin Towers in NYC.
I went back into TV Master and switched the cable feed to CNN.
I learned later that there was a lot of discussions both locally and nationally about finding a news feed - most likely off of satellite - to put to air. It was decided to stay a safe harbor and remain with the regular children's programing. It was the right decision. In a time of disaster we were a safe harbor for the youngest of us all.
I watched live as the North Tower's antenna fell inward like a knife. PBS lost some of its own that day.
The United States had the world's attention right then and there.... and we made a mess of it. True, we needed to find those responsible and bring them to justice but we turned into chest thumping militaristic bullies. Our leadership lead us into pointless wars and conflicts,encouraged fascism at home and turned us into a pariah on the world stage. Bin Laden wanted to destroy the United States - it just took 25 years for that to happen.